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Important Notices:

The Virtual Classroom Classes: Your certificate of completion will be posted directly to your student account after you have submitted the course evaluation form. However, some states have additional requirements (affidavits, state specific evaluations, proctored examinations). In these instances, your certificate will not be posted to your student account until the additional requirements have been met. Additionally, some states require an original signature on your certificates. In these instances your certificate will be mailed to you within 3-5 business days.

Live Classes: All certificates will be sent via Email EXCEPT for the following state (s) which require an original signature: West Virginia (Real Estate Only). If you are requesting credit for this state your certificate will be sent via standard mail delivery within 7-10 business days.

If you would like to request additional certificates for Live Seminars, please contact our Customer Service Representatives at after checking out.

Rush service options (including UPS Overnight for an additional $20 fee per course) are available on the enrollment form or by contacting one of our Customer Service Representatives at . Overnight services do not include Saturday Delivery. If you would like Saturday Delivery, please contact our Customer Service Representatives for availability in your area.

Important Notices:

Series Qualification Exam Prep Course Re-Take Policy/Live Classroom After successfully completing an STC exam prep course inclusive of live classroom enrollment, if the student does not obtain a passing grade on the related exam, that student may re-take the same series class, at any open enrollment live classroom location, pending availability, at no additional charge, for as many times as may be necessary as long as the re-take class is completed within one year of the original purchase. Pre-registration is required in all instances.

Series Qualification Exam Prep Course Re-Take Policy for Virtual (online) Classroom Virtual classes are available for one time participation only. If a student would like to re-take a virtual class, he or she should contact the nearest STC office to re-register. Each virtual class re-registration is subject to a Retake Fee. Any virtual class student who has not obtained a passing grade on the related series exam may attend any open enrollment at a live classroom location for the same series at no additional charge as long as the retake class is completed within one year of the original purchase. Pre-registration is required in all instances.